Five Keys’ mission is to further social justice and restorative justice by countering poverty, inequity, and trauma with accessible high quality programs that offer meaningful opportunities for individuals, families, and communities.
Five Keys’ vision is that all people have access to the resources they need to lead positive, productive, and self-determined lives. Five Keys’ commitment to the pursuit of equity is expressed through collaborative partnerships and innovative approaches across 3 AREAS OF IMPACT: Access to Education, Workforce Development, and promoting Vibrant Communities.
Five Keys was founded in 2003 by the San Francisco Sheriff’s Department as the first accredited high school in the nation to provide diploma programs for adults languishing in county jails. The "five keys" expressed through the school’s curriculum are: Education, Employment, Family, Community, and Recovery.
Today Five Keys has more than 500 dedicated employees serving 25,000 individuals each year (4,000on a typical day) in seven counties, including San Francisco, Alameda, Solano, San Mateo, Santa Clara, San Bernardino, and Los Angeles counties, with expansion into Marin and Sonoma Counties on the horizon. Beginning in 2008, Five Keys extended its schools and programs into undeserved neighborhoods, where some of our students return after their release from jail. Central to Five Keys’ model is the development of collaborative partnerships with workforce, criminal justice, and social service agencies; community-based organizations, and post secondary institutions. Five Keys now operates more than 80 community learning centers, in addition to high schools and programs inside 20 county jails. Approximately one third of Five Keys’ program participants are currently or formerly incarcerated. In addition to high school and college access pathways, Five Keys provides reentry case management; cognitive behavioral interventions, parenting classes, life skills programs, job readiness and education assessments, workforce training, and job placement services.
The overriding responsibility is to support the teachers, administrators, students and other admin staff in the mission of the 5 Keys Schools and Programs. It is the responsibility of each staff member to strive to raise the standard of professionalism to ensure the highest educational standards and opportunities are offered to our students, our teachers and other admin staff.
JOB DUTIES AND RESPONSIBILITIES
- Provide a welcoming and supportive environment for students and colleagues
- Perform reception duties; greet guests, answer phones, screen and route calls, copy/fax/scan
- Ensure all deliveries and mail are received, handled, and processed expeditiously and with care
- Verify sign-in sheets daily, and ensure that students are active and enrolled
- Log student status, behavior issues and upload relevant documentation in the SIS (NRV, BOC, Impending Failure, GED and Diploma verifications, etc.)
- Enrollment of new students
- Coordinate graduation planning
- Act as liaison with Oak Grove staff regarding any operational or other issues
- Facilitate effective communication of information to various departments
- Support and provide coverage for all administrative staff as needed
- Abide by Five Keys and Sheriff’s Department policies and procedures
- Other duties as assigned